At UNWRITTEN YET, we are committed to ensuring your satisfaction with our products. In line with Lithuanian consumer protection laws, we offer the following returns and refunds policy:

As a consumer, you have the right to withdraw from your purchase within 14 days without providing any reason. This period begins on the day you receive the goods. To exercise this right, please notify us of your decision to withdraw by contacting our customer service at info@unwrittenyet.com.

CONDITIONS FOR RETURNS

Product Condition: The item must be returned in its original condition, unused, and in the original packaging.

Timeframe: The return must be initiated within 14 days from the date of receipt.

RETURNS PROCESS

Email us at info@unwrittenyet.com to inform us of your intention to return the product.

Return Authorization: We will provide you with a return authorization and instructions on how to send the product back.

Shipping: You are responsible for the cost of returning the item. We recommend using a trackable shipping service to ensure the product reaches us safely.

REFUNDS

Once we receive and inspect the returned item, we will process your refund within 14 days. The refund will be issued to the original payment method used during the purchase. Please note that shipping costs are non-refundable.

DEFECTIVE OR DEMAGED ITEMS

If you receive a defective or damaged product, please contact us immediately at info@unwrittenyet.com. We will arrange for a replacement or a full refund, including any shipping costs incurred.